Guna Public Hearing: Collector Hears 215 Grievances, 3 Patients Receive Financial Aid

गुना | राजा हतम वेग

District Public Hearing Addresses Public Grievances

A district-level public hearing held at the Guna Collectorate on Tuesday saw a multitude of issues raised by citizens. Collector Kishore Kumar Kanyal personally heard the concerns of applicants and issued directives for their prompt resolution.

215 Applications Received Across Various Departments

A total of 215 applications were received during the hearing. These included critical matters related to land demarcation, electricity, pensions, municipal services, health, and land mutation.

Financial Aid Provided to Needy Patients

Demonstrating a humane approach, the Collector facilitated assistance for economically disadvantaged patients through the Red Cross Society. Krishn Ballabh Sharma, a resident of Vikas Nagar suffering from hemiplegia, sought help for treatment. Similarly, Shanti Ahirwar from Shriram Colony and Ladodevi from Musa Khedi village required financial support for their medical care.

Financial Assistance Granted

All eligible beneficiaries received checks for ₹10,000 each from the Red Cross Society, which will aid in their medical treatment. This initiative highlights the administration's commitment to supporting vulnerable citizens.

Emphasis on Prompt Grievance Resolution

Collector Kishore Kumar Kanyal stressed the importance of swift and effective disposal of applications received during the public hearing. He instructed departmental officials to ensure timely resolution of all submitted requests, preventing citizens from repeatedly visiting government offices.

Integrated Approach for Efficient Problem Solving

To effectively address grievances at the administrative level, teams from the Revenue and Panchayat departments were convened together. This enabled the resolution of several cases on the spot, streamlining the process for applicants.

Streamlining Administrative Processes

This integrated approach ensures that applicants do not have to navigate multiple departments, with their issues being resolved in a single location. This effort aims to enhance transparency and efficiency in administrative functioning.

Senior Officials in Attendance

The event was attended by the Chief Executive Officer of the District Panchayat, Abhishek Dubey, and other senior district officials. They underscored the significance of public hearings and the need for continued sensitivity towards citizens' concerns.

Commitment to Regular Public Hearings

The administration has affirmed its commitment to regularly organizing similar public hearings to prioritize and resolve citizens' issues. This ensures that the local administration remains responsive to public concerns and addresses them in a timely manner.

Focus on Key Complaint Categories

Given the nature of applications received, the Collector specifically emphasized the immediate need to address revenue-related matters such as land demarcation and mutation. Complaints regarding electricity supply were directed to the electricity department for uninterrupted power for consumers.

Inter-Departmental Coordination for Effective Redressal

Health-related assistance was provided to individuals requiring urgent medical treatment, as exemplified by the financial aid distributed through the Red Cross Society. This demonstrates the administration's effort to foster coordination across departments for the effective resolution of all types of citizen complaints.