Bhind Collector Hears Public Grievances, Provides Crutches to Differently-Abled Individual On-the-Spot

भिण्ड | दीपेंद्र बौहरे

Public Grievance Redressal Session Held at Bhind Collectorate

At the weekly public grievance redressal session held at the Bhind Collectorate office on September 22, 2026, Collector Kirodilal Meena listened intently to the public's concerns. He issued strict instructions to the concerned officials for the immediate, time-bound, and qualitative resolution of these issues.

Additional Collectors L.K. Pandey and Rajan B. Nadia, along with Deputy Collector Akhilesh Sharma, were also present. They deliberated on the applicants' problems, as over 72 applications were received, encompassing complaints related to various departments.

Immediate Action Ordered on Grievances

Collector Meena directed officials to ensure prompt action on all received applications. He specifically acknowledged the request for crutches made by Mrs. Radha Rajawat, a resident of village Amledi. Instant directives were issued to the Social Justice Department, resulting in the applicant receiving her crutches during the hearing itself.

This promptness demonstrates the administration's commitment to providing relief to the public by prioritizing immediate needs. The administration aims to ensure that public hearings are not mere formalities but lead to actual and satisfactory solutions to complaints.

Addressing Diverse Citizen Complaints

During the public hearing, Collector Kirodilal Meena showed deep sensitivity towards various public complaints. These included requests for financial aid for treating serious illnesses, the need for correction in electricity bills, repair of defunct handpumps, pending pension-related matters, assistance following road accidents, applications related to beneficiary-oriented schemes, the process of issuing BPL ration cards, and the removal of illegal encroachments on land.

For all these cases, the Collector issued clear orders to the concerned departmental officials to take immediate and effective action. It was emphasized that following the resolution of each complaint, applicants should be thoroughly informed about the actions taken. This transparency aims to save applicants from repeated visits to the office and keep them directly updated on the status of their problem resolution.

Ensuring Systematic Resolution and Applicant-Centric Approach

All applications received by the administration have been recorded under a systematic process. Respective officials have been duly assigned responsibilities for the effective and timely resolution of these applications. The public grievance redressal session was organized with the intention of listening to the public's problems and ensuring their priority-based resolution, so they receive justice and can overcome their daily life difficulties.

Officials were also instructed to adopt an applicant-centric approach and view their problems with a humane perspective.