Lalitpur Police Excel: First in State for IGRS Grievance Redressal for Second Consecutive Time

Lalitpur Police Achieve Top Rank in Grievance Redressal

In a remarkable display of quality and timely resolution of public grievances, Lalitpur Police has once again proven its excellence at the state level. Under the adept leadership of Superintendent of Police Sanjeev Kumar Bajpai, and in line with the Chief Minister's expectations, Lalitpur has secured the first position in the state's July 2026 ranking for effective resolution of complaints received through the Integrated Grievance Redressal System (IGRS).

This achievement is particularly noteworthy as all 16 police stations in the district recorded 100% quality and timely grievance redressal. The success is attributed to the effective resolution of complaints received through the Chief Minister's Helpline, online submissions, cases registered on 'Samadhan Diwas', and grievances from various higher officials, all prioritized for prompt action.

All 16 Police Stations Achieve 100% Performance

All 16 police stations in Lalitpur district have achieved the top rank in resolving IGRS complaints. The stations recognized for this outstanding performance include Kotwali Lalitpur, Jakhaura, Jakhalon, Madanpur, Purakalan, Banpur, Bar, Pali, Mahrauni, Talbehat, Saunja, Madawara, Mahila Thana Lalitpur, Balabehat, Girar, and Narhat. This represents an unprecedented accomplishment for all stations, highlighting a positive and proactive approach to grievance resolution within the district.

Superintendent of Police Applauds Efforts

Upon this significant achievement, Superintendent of Police Sanjeev Kumar Bajpai specifically lauded the efforts of all officers and personnel associated with IGRS. He announced that they would be honored with commendation certificates for their excellent work. Furthermore, he encouraged everyone to continue working with the same dedication, transparency, and integrity in the future.

Role of the IGRS Team

The contribution of the IGRS team members was crucial to this success. The team includes Sub-Inspector Rajkishore Mishra (In-charge IGRS Cell), Female Constable Sonam Goyal, Constable Gaurav Sharma, Constable Ashish Kumar, Female Constable Pooja, and Female Constable Pallavi. These members played a vital role in ensuring the effective and swift resolution of complaints.